Shipping & Returns
We are a small startup and as such, we'd love to have speed and a shipping budget to deliver all goods for free. However, at the moment please read on what we can offer you:
Free shipping on US orders of $50 or more!
Flat rate shipping based on your global location:
Mainland USA: $4.95
Canada, Mexico and Other US territories +Hawaii, Alaska: $15
Rest of World: $20
For rush and expedited shipping, please contact us at email@example.com. Extra charges may apply.
Customs taxes and duties will be the responsibility of the customer.
RETURNS AND REFUND POLICY
If you are not 100% satisfied with your purchase you can return it for a full refund within 30 days. Return shipping is the responsibility of the customer.
Your item must be unused and in the same condition that you received it. Please return it in the original packaging.
Please contact us for further instructions and for the shipping address before making a return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item/items over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
For questions and concerns don't hesitate to reach out: firstname.lastname@example.org
Sale items are non refundable.
Customized items are non refundable.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and she/he/they will be notified of your return.